Terms of Use

These Terms of Use govern the use of the Star Accessories website, online forms, quote requests, service inquiry features, and general website content.

By visiting the website, submitting an inquiry, requesting a quotation, or using any website feature, you agree to these Terms of Use and applicable laws and regulations of Bangladesh. If you do not agree with these terms, please do not use the website.

Star Accessories is a Bangladesh-based solar and renewable energy company providing solar panels, battery storage systems, solar installation support, energy consultation, and residential, commercial, and industrial energy solutions.

The information provided on this website is for general informational and business inquiry purposes only.

Users agree to use the website only for lawful, proper, and personal or business inquiry purposes. Users must not:

• Use the website for illegal or fraudulent purposes
• Submit false, misleading, or incomplete information
• Attempt to damage, overload, hack, or interfere with the website
• Copy, misuse, or reproduce website content without permission
• Upload or transmit harmful code, spam, or malicious content
• Use the website in a way that violates applicable laws of Bangladesh
• Misrepresent their identity or business details

Star Accessories tries to keep website information accurate and updated, but the company does not guarantee that all information is always complete, current, or error-free.

Product descriptions, service details, pricing examples, technical details, estimated savings, installation timelines, and availability may change without prior notice.

Users should contact Star Accessories directly for confirmed quotations, technical assessments, and service availability.

Submitting a quote request or contact form does not create a binding contract between the user and Star Accessories.

Any quotation, proposal, service offer, installation plan, or pricing will be subject to review, site assessment, technical feasibility, product availability, and written confirmation by Star Accessories.

Final terms may be provided through a separate quotation, invoice, service agreement, installation contract, warranty document, or other written document.

Solar system design, battery storage requirements, installation cost, expected savings, and performance depend on factors such as:

• Location
• Roof condition
• Available installation space
• Electricity usage
• Sunlight exposure
• Grid connection
• Product type
• Battery capacity
• Technical feasibility
• Government or utility requirements

Website content should not be treated as final technical advice. A proper assessment is required before installation.

Any prices displayed on the website, if any, are for general information only and may change based on product availability, system size, installation requirements, location, taxes, duties, transport, and other project-specific factors.

Payment terms, advance payment, refund terms, delivery conditions, and installation charges will be confirmed in a separate quotation, invoice, or agreement.

Solar panels, batteries, inverters, accessories, and other products may be subject to availability, supplier conditions, import conditions, warranty terms, and market price changes.

Star Accessories may modify, replace, discontinue, or update any product or service without prior notice.

Customers are responsible for providing accurate and complete information, including contact details, property location, electricity usage, site access details, and service requirements.

Customers may also be responsible for:

• Ensuring legal access to the property
• Obtaining landlord, building owner, or management approval if required
• Allowing site inspection when necessary
• Providing accurate electricity bill information
• Making timely payments according to agreed terms
• Following safety and maintenance instructions
• Not tampering with installed systems

Warranty coverage, service support, maintenance obligations, and replacement conditions may vary depending on the product, supplier, manufacturer, and service package.

Warranty details will be provided separately through warranty documents, invoices, product manuals, service agreements, or written confirmation.

Damage caused by misuse, unauthorized repair, negligence, improper handling, accidents, natural disasters, electrical faults, or third-party interference may not be covered unless otherwise stated in writing.

All website content, including text, graphics, logos, icons, images, design elements, layout, and other materials, belongs to Star Accessories or its permitted content providers.

Users may not copy, reproduce, distribute, modify, publish, sell, or commercially use website content without written permission from Star Accessories.

The website may contain links to third-party websites, platforms, tools, social media pages, payment providers, or service providers.

Star Accessories is not responsible for the content, privacy practices, security, accuracy, or policies of third-party websites. Users access third-party websites at their own risk.

Star Accessories will not be responsible for indirect, incidental, special, or consequential losses arising from use of the website, inability to use the website, reliance on website information, technical errors, service interruptions, or third-party links.

Nothing in these Terms of Use excludes liability where such exclusion is not allowed under applicable law.

Any estimated savings, solar performance, energy generation, battery backup duration, or return on investment shown on the website is for general guidance only.

Actual results may vary depending on installation quality, sunlight conditions, weather, electricity usage, system size, grid conditions, maintenance, product performance, and other factors.

Confirmed performance expectations should be based on a technical assessment and written proposal.

The collection and use of personal information is governed by the Star Accessories Privacy Policy.

Star Accessories may update, modify, suspend, or discontinue any part of the website, services, content, forms, or features at any time without prior notice.

Star Accessories may restrict access to users who misuse the website or violate these Terms of Use.

These Terms of Use shall be governed by and interpreted in accordance with the laws of Bangladesh.

Any dispute arising from use of the website or these Terms of Use shall be subject to the jurisdiction of the competent courts of Bangladesh, unless otherwise agreed in writing.

Star Accessories may update these Terms of Use from time to time to reflect changes in business operations, services, technology, or legal requirements.

The updated version will be posted on the website with a revised effective date. Continued use of the website after updates means the user accepts the updated terms.

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us: